Privacy Policy
INTRODUCTION
Travel Ninja (referred to as "we", "us", "our", legally called "Arsia AG") is committed to protecting our customers' privacy and takes its responsibility regarding the security of customer information seriously. We will be transparent about the information we collect and how we use it.
This document describes how we collect, use, and process your personal information. It also explains how you can contact us regarding your data privacy rights test.
This Privacy Policy outlines:
We may amend this Privacy Policy periodically, so we encourage you to review this page regularly.
DATA CONTROLLER
Arsia AG is the "data controller" of all personal information collected and used on the Travel Ninja platform.
Arsia AG (CHE-288.664.430), a Swiss limited liability company located at Baarerstrasse 14, 6300 Zug, Switzerland Zug, CH-6300, CH.
YOUR DATA RIGHTS AND CONTROL
You have the right to access, correct, or delete your personal data. You can request a review of the information we store about you by submitting a request via our contact form.
If you believe the personal data we hold about you is inaccurate, or if you wish to restrict or object to our use of your data, you can contact us to request updates or deletion.
WHAT PERSONAL INFORMATION WE COLLECT
We collect and process the following types of personal data:
WHY WE USE YOUR DATA
We process your personal data for the following purposes:
HOW WE SHARE YOUR DATA
We may share your personal data with:
DATA SECURITY
We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. This includes Transport Layer Security (TLS 1.2) encryption for transactions and restricted access to sensitive information.
COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to improve website functionality, analyze traffic, and personalize user experience. You can manage cookie preferences in your browser settings.
HOW TO CONTACT US
For any questions or requests regarding your personal data, please contact our support team via our contact form or via email [email protected].
CHANGES TO THIS POLICY
We may update this Privacy Policy to reflect changes in legal or operational requirements. Please review this page periodically for updates.
This document describes how we collect, use, and process your personal information. It also explains how you can contact us regarding your data privacy rights test.
This Privacy Policy outlines:
- What personal data we collect and process about you when using our services.
- Where we obtain the data from.
- How we store and protect the data.
- How we share and transfer data.
- How you can manage your data protection rights.
- Our compliance with applicable data protection regulations.
We may amend this Privacy Policy periodically, so we encourage you to review this page regularly.
DATA CONTROLLER
Arsia AG is the "data controller" of all personal information collected and used on the Travel Ninja platform.
Arsia AG (CHE-288.664.430), a Swiss limited liability company located at Baarerstrasse 14, 6300 Zug, Switzerland Zug, CH-6300, CH.
YOUR DATA RIGHTS AND CONTROL
You have the right to access, correct, or delete your personal data. You can request a review of the information we store about you by submitting a request via our contact form.
If you believe the personal data we hold about you is inaccurate, or if you wish to restrict or object to our use of your data, you can contact us to request updates or deletion.
WHAT PERSONAL INFORMATION WE COLLECT
We collect and process the following types of personal data:
- Personal data you provide: This includes your name, contact details (email, phone number), billing address, payment details, and booking information.
- Guest information: When booking for others, you provide their personal data, and you confirm they have given consent.
- Automatically collected data: When using our website, we collect IP addresses, browser type, device details, and browsing activity to enhance user experience.
- Third-party data sources: We may receive personal data from business partners, payment service providers, and analytics tools to ensure a seamless booking process.
WHY WE USE YOUR DATA
We process your personal data for the following purposes:
- Booking and customer support: To complete hotel reservations, issue confirmations, and provide assistance.
- Communication: To send booking updates, account notifications, and customer service responses.
- Marketing activities: To send relevant offers and promotions (you can opt out anytime).
- Fraud prevention: To detect and prevent fraudulent transactions and ensure a secure experience.
- Legal compliance: To comply with regulatory obligations and law enforcement requests.
HOW WE SHARE YOUR DATA
We may share your personal data with:
- Hotel providers and partners: To complete reservations and fulfill booking services.
- Payment processors: To facilitate secure transactions.
- Third-party service providers: For IT infrastructure, analytics, and marketing support.
- Legal authorities: If required by law or in case of fraud prevention.
DATA SECURITY
We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. This includes Transport Layer Security (TLS 1.2) encryption for transactions and restricted access to sensitive information.
COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to improve website functionality, analyze traffic, and personalize user experience. You can manage cookie preferences in your browser settings.
HOW TO CONTACT US
For any questions or requests regarding your personal data, please contact our support team via our contact form or via email [email protected].
CHANGES TO THIS POLICY
We may update this Privacy Policy to reflect changes in legal or operational requirements. Please review this page periodically for updates.