1. Acceptance of Terms
By accessing or using the Travel.Ninja website and services (the "Service"), operated by Arsia AG (CHE-288.664.430), Baarerstrasse 14, 6300 Zug, Switzerland, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Service.
2. Description of Service
Travel.Ninja is an AI-powered luxury travel planning platform that provides personalized itinerary creation, destination discovery, and travel booking services. Our Service combines artificial intelligence with expert travel knowledge to help you plan and book extraordinary journeys.
3. User Accounts
To access certain features of the Service, you may need to create an account. You are responsible for:
- Providing accurate and complete registration information
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use of your account
4. Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Submit false, misleading, or fraudulent information
- Interfere with or disrupt the Service or its infrastructure
- Attempt to gain unauthorized access to any part of the Service
- Use automated systems to scrape, crawl, or extract data from the Service without permission
- Transmit malware, viruses, or other harmful code
5. Intellectual Property
All content, features, and functionality of the Service, including but not limited to text, graphics, logos, images, AI-generated itineraries, and software, are the property of Arsia AG or its licensors and are protected by international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content on Travel.Ninja without our prior written consent.
6. Booking and Travel Services
Travel.Ninja acts as an intermediary between you and travel service providers (hotels, airlines, tour operators, etc.). When you make a booking through our platform:
- You enter into a direct contractual relationship with the travel supplier
- The supplier's own terms and conditions also apply to your booking
- We facilitate the booking but are not the direct provider of travel services
- Travel details, availability, and pricing are subject to change and confirmation by the supplier
7. Pricing and Payments
- All prices displayed on Travel.Ninja are in the currency indicated and include applicable taxes unless otherwise stated
- Prices are subject to change until a booking is confirmed
- Payments are processed securely through third-party payment processors
- You are responsible for ensuring that your payment information is accurate and that sufficient funds are available
8. Cancellation and Refund Policy
Cancellation and refund terms vary depending on the travel supplier and the specific booking. In general:
- Cancellation policies are displayed at the time of booking and in your confirmation email
- Refunds are processed according to the supplier's cancellation policy
- Service fees charged by Travel.Ninja may be non-refundable
- We will assist you in communicating cancellation requests to suppliers
9. Limitation of Liability
To the fullest extent permitted by applicable law:
- Travel.Ninja and Arsia AG shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service
- We are not liable for any losses caused by travel suppliers, including cancellations, delays, overbookings, or service quality issues
- Our total liability shall not exceed the amount you paid to Travel.Ninja for the specific booking giving rise to the claim
- AI-generated travel recommendations are provided for informational purposes; you are responsible for verifying critical travel information
10. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Service will be uninterrupted, secure, or error-free.
11. Indemnification
You agree to indemnify, defend, and hold harmless Arsia AG, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the Service, violation of these Terms, or infringement of any third-party rights.
12. Privacy
Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using Travel.Ninja, you consent to the data practices described in our Privacy Policy.
13. Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page. Your continued use of the Service after any modifications constitutes acceptance of the updated terms. We encourage you to review these Terms periodically.
14. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of Switzerland. Any disputes arising from or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of the Canton of Zug, Switzerland.
15. Contact Information
If you have questions about these Terms and Conditions, please contact us:
Arsia AG
Baarerstrasse 14
6300 Zug, Switzerland
Company Registration: CHE-288.664.430
Email: [email protected]